TERMS AND CONDITIONS OF WORKClients must agree to the following terms and conditions in order to commission a service from The Book Specialist.

Deadlines
Deadlines will be agreed before the project commences. We reserve the right to alter the deadline if the brief changes and in the event that the client fails to meet agreed deadlines during the course of the project.

Services
In commissioning The Book Specialist, you are agreeing that the editor will carry out the service according to these definitions:

Service	Definition
Ghostwriting	Either rewriting a book, or writing one from scratch – exact terms agreed by The Book Specialist and the client.
Book critique*	Seven- to ten-page report indicating general impressions, key areas for development and publishing potential.
Development editing	Language editing plus development input in all areas. Checking post-edit revisions up to 2,000 words is included in the fee.
Intelligent copy-editing*	Language editing, focusing on ensuring accurate, consistent, flowing, clear text without significant rewriting, plus comments on glaring development issues.
Copy-editing*	Language editing, focusing on ensuring accurate, consistent, flowing, clear text without significant rewriting.
Proofreading*	Checks for accuracy and consistency in spelling, punctuation and grammar.

* The fee includes checking the material once only.

Editors
Charlie handles ghostwriting projects personally. All other services are shared between Charlie and the team of editors. While you may request Charlie to work on a project, she reserves the right to refuse given her busy workload. Other than development editing projects, the client will not usually have direct contact with an external editor, and will direct questions to the projects manager in the first instance.

Free book
New clients are entitled to one free copy of Writing a Marketable Book when they commission a service to the value of £200 or more.

Cost
Any subsequent changes to the agreed brief and deadlines after the project has started could incur additional fees. Costs agreed at the start of a project are not negotiable at a later stage: the client has no right to reduce or refuse agreed payment based on style of work or interpretation of the brief.

Should the client decide to terminate a project before completion, we will invoice for the work completed to date. If a client fails to provide feedback on a draft within 30 days during the course of a project, The Book Specialist reserves the right to invoice for work completed to date at that point.

Invoicing and payment
For UK clients project fees up to and including £300 are payable in full in advance. Where a project fee exceeds £300 half will be payable upfront as security and the remainder will be payable within 14 days of the client receiving the edited file. For projects with long timelines, we reserve the right to request payment in instalments. For non-UK clients, all project fees are payable in full in advance.

Invoices are payable within 14 days.

Under the terms of the Late Payment of Commercial Debts (Interest) Act 1998, we reserve the right to charge interest and compensation should payment exceed 14 days. Should an invoice remain outstanding after 14 days, we reserve the right to refuse to undertake any further work, including work in progress, until all outstanding invoices are paid. We take non-payment of invoices very seriously and will instigate legal proceedings and instruct debt recovery agents where necessary.

The Book Specialist reserves the right to amend these terms and conditions, with notice to the client.